1-800 Contacts is a leading provider of contact lenses, offering a streamlined online ordering process and a range of services to enhance customer convenience. The company serves individuals who require contact lenses and operates primarily in the e-commerce market. Its business model revolves around direct-to-consumer sales, allowing customers to order contact lenses online and receive them through expedited shipping options. The company generates revenue through the sale of contact lenses and related services, such as online vision exams and prescription management. Key features include a user-friendly app, free returns and exchanges, best price guarantees, and 24/7 customer support from real people. The company also offers reminders for expiring prescriptions and reorders, ensuring a seamless customer experience.

Keywords: contact lenses, online vision exams, expedited shipping, 24/7 support, prescription management, e-commerce, direct-to-consumer, free returns, best price guarantee, customer convenience.