Jeli.io is a startup that specializes in incident management and analysis. The company provides a platform designed to help organizations uncover themes and patterns in their incident and opportunity data. This allows businesses to better understand the root causes of incidents and improve their response strategies. Jeli.io serves a variety of clients, primarily in the tech and software development sectors, who need to manage complex systems and ensure high reliability and performance.

Operating in the incident management and analytics market, Jeli.io offers tools that assist in running and managing incidents, gathering data, building timelines, and conducting post-incident analyses. The platform is particularly useful for engineering teams, IT departments, and operations managers who need to quickly identify and resolve issues to minimize downtime and improve service quality.

Jeli.io's business model is based on a subscription service. Clients pay a recurring fee to access the platform's features and tools. This model provides a steady stream of revenue and allows the company to continuously update and improve its offerings. Additionally, Jeli.io may offer different pricing tiers based on the size of the organization and the level of service required, making it accessible to both small startups and large enterprises.

The company makes money by providing value through its comprehensive incident management solutions. By helping organizations reduce the frequency and impact of incidents, Jeli.io enables its clients to save time and resources, ultimately improving their bottom line.

Keywords: incident management, data analysis, root cause, tech sector, software development, engineering teams, IT departments, subscription service, post-incident analysis, reliability.