ShiftX is a collaborative business process tool designed to help organizations visualize, understand, and improve their operations. The platform serves HR and business process professionals, business developers, and teams across various departments. ShiftX operates in the business process management (BPM) market, offering a digital single source of truth for all internal and external processes. The business model is SaaS (Software as a Service), generating revenue through subscription fees. Clients benefit from features such as process documentation, workflow mapping, customer journey visualization, issue handling, and access control. The tool is user-friendly, requiring no training, and allows for public sharing of processes via links. ShiftX empowers teams to collaborate effectively, identify areas for improvement, and drive business opportunities.

Keywords: BPM, SaaS, process visualization, workflow mapping, customer journey, issue handling, access control, collaboration, business improvement, user-friendly.